Pilot Blog – Page 7

New functionality: export of Needs Analysis

We added a functionality to the Needs Analysis report in Pilot. From now on you will be able to consolidate and export in a single file all the information of a lead and the responses of the Leads Portfolio report.

Follow all your requests in our Support Portal

If at any time you sent a question to our Genius Team regarding any Pilot functionality, you already know our support portal. And if you still do not have your user profile there, we recommend that you create one so that you are able to follow all your requests.

New version of Pilot´s Stock Plugin

At Pilot we continue working to facilitate all the stages of your sales processes, that is why we launched the new version of the Stock Plugin.

Thanks to Pilot, Nation was able to start measuring its digital actions

Disorganization, multiple data sources, information leakage and other inconveniences that do not allow you to correctly measure your actions. Does this sound familiar to you? That was the reality of the Nation dealership, from Argentina, and of many clients before they met Pilot.

Pilot Certifications: how they work and which ones you should enroll in

We are sure that you already knew that Pilot has different certifications to train its users in their diverse roles. But, is it clear to you what all of our certifications are? Do you understand how they work and which ones you should sign up for? If those are your doubts, this note is for you!

Boost your quotations in Pilot and make the most of its advantages

Pilot´s electronic quotation is a powerful tool that your customers will love and will help you to close more sales. That is why we recommend that you use all of the available resources correctly.

Our partners transform the way to do business

At Pilot we have favourite partners, with whom we work side by side to enhance even more the use of our platform. Through a simple integration, they help our clients to have a more efficient management in order to reach more clients, provide better service and achieve goals.

Centralized Contact Center: a growing trend in the main car dealership groups

The way we buy and sell vehicles has changed a lot in the past decade. If a few years ago a potential customer visited 3 or 4 dealerships to get the best offer, today with just a few clicks he has access to hundreds of options. With all this competition, a great costumer support ends up being substantial to get new clients. In this case, a centralized and specialized Contact Center has a really important role.

Changes in the interview report

We made an improvement in the interview report. Now you have more information and can monitor your teamwork.

#PiloTips: Sell accessories automatically

With the Contact Center module it is possible to offer accessories to your customers automatically. Generate an online survey with your accessories offer and we will send you alerts with the sales made.

If you already have the Contact Center module activated, contact our Genius Team for more information. In case you do not have it activated you can request it here.