The difficulty of organizing leads that came in from different platforms and the lack of control over the work of the sales team were some of the problems that the Motozuni dealership, from Argentina, faced on a daily basis. Since the end of 2020, with the implementation of Piot Solution, these issues have finally left behind.
We added a functionality to the Needs Analysis report in Pilot. From now on you will be able to consolidate and export in a single file all the information of a lead and the responses of the Leads Portfolio report.
If at any time you sent a question to our Genius Team regarding any Pilot functionality, you already know our support portal. And if you still do not have your user profile there, we recommend that you create one so that you are able to follow all your requests.
Disorganization, multiple data sources, information leakage and other inconveniences that do not allow you to correctly measure your actions. Does this sound familiar to you? That was the reality of the Nation dealership, from Argentina, and of many clients before they met Pilot.
We are sure that you already knew that Pilot has different certifications to train its users in their diverse roles. But, is it clear to you what all of our certifications are? Do you understand how they work and which ones you should sign up for? If those are your doubts, this note is for you!
Pilot´s electronic quotation is a powerful tool that your customers will love and will help you to close more sales. That is why we recommend that you use all of the available resources correctly.
At Pilot we have favourite partners, with whom we work side by side to enhance even more the use of our platform. Through a simple integration, they help our clients to have a more efficient management in order to reach more clients, provide better service and achieve goals.
The way we buy and sell vehicles has changed a lot in the past decade. If a few years ago a potential customer visited 3 or 4 dealerships to get the best offer, today with just a few clicks he has access to hundreds of options. With all this competition, a great costumer support ends up being substantial to get new clients. In this case, a centralized and specialized Contact Center has a really important role.
