Centralized Contact Center: a growing trend in the main car dealership groups
The way we buy and sell vehicles has changed a lot in the past decade. If a few years ago a potential customer visited 3 or 4 dealerships to get the best offer, today with just a few clicks he has access to hundreds of options. With all this competition, a great costumer support ends up being substantial to get new clients. In this case, a centralized and specialized Contact Center has a really important role.
Changes in the interview report
Revolutionize your phone contacts: Integrate net2phone cloud telephony on Pilot
Whatsapp integration
Pilot allows you to add a Whastapp button to your website or landing page to facilitate communication with your leads. In case a visitor is interested in communicating with your business, Pilot will open the WhatsApp channel with the seller. And the best part is that you can easily implement it with just a few clicks!
Manage your used car dealership professionally with Pilot CRM.
New feature: Conversion Funnel
Stock: Cost control
With Pilot’s Stock application you can massively control the poducts in your inventory as well as repair costs and expenses. You can also upload photos of the vehicles and share on WhatsApp with your customers with one click.
Manage your agency professionally with Pilot CRM.
App Seller Update: Geolocation of visits
Leads: Sales and after-sales service
Our Leads module for HUBs allows you to automate the leads entry, configure auto responses, alerts and multiple queues. And the best part is that your dealerships can have Pilot, another CRM, or nothing! Pilot is in charge of sending you the information of your new leads.