In the automotive industry, the ability to integrate and an efficienty manage processes is essential to stay competitive.
With Pilot HUB, your dealer network can use the platform they prefer and thanks to our powerfull API, any CRM can report its different business processes, providing a centralized solution.
Effortlessly eliminate pain points with our HUB solutions:
- Customer Service Center: send leads and receive real-time feedback on the handling and outcomes, regardless of whether Dealers use Pilot, another CRM or none at all.
- QA Central: conduct online customer surveys and manage complaints centrally with your dealer network. Empower your team to work seamlessly on the same platform in real time, ensuring customer satisfaction, efficient problem resolution, and consistent service quality.
- Wholesale: effectively generate, aprove and track orders placed by your Dealers network. Showcase your inventory online to capture every sales opportunity. Visualize your network’s overall purchaising goals and fulfilment porcentages.
- BI: Analyze key performance indicators (KPIs) across your dealer network in a single, unified location. Gain actionable insights to drive informed decision-making and implement new strategies, optimizing your networks overall performance.
Now your Dealers can report automatically your main business processes through our APIs.
Our HUB revolutionizes they way in which you manage and oversight your dealers operations, providing seamless integration, real-time feedback and centralized KPI analysis.
Discover how Pilot can transform your operations and elevate customer satisfaction!