We are sure that you already knew that Pilot has different certifications to train its users in their diverse roles. But, is it clear to you what all of our certifications are? Do you understand how they work and which ones you should sign up for? If those are your doubts, this note is for you!
Pilot´s electronic quotation is a powerful tool that your customers will love and will help you to close more sales. That is why we recommend that you use all of the available resources correctly.
The way we buy and sell vehicles has changed a lot in the past decade. If a few years ago a potential customer visited 3 or 4 dealerships to get the best offer, today with just a few clicks he has access to hundreds of options. With all this competition, a great costumer support ends up being substantial to get new clients. In this case, a centralized and specialized Contact Center has a really important role.