A CRM is a management solution of customer relationships, focus on different areas: commercial management, marketing, after sales service and quality assurance.
Generating and managing leads is a competitive advantage for any dealership. But what are the differences between these two actions? We tell you about it here!
At Pilot we continue working to facilitate all the stages of your management on our platform, therefore, we launched the hook that allows you register surveys in the system.
At Pilot we highly value our clients who dedicate their time to mastering the platform and making the most of all its functionalities. Therefore, from now on we will give exclusive benefits to those who are making excellent use of the tool.
If you are looking for a solution to manage the administration of all your sales channels and services, you have just found it! With our Administration application you can establish processes to improve the customer experience from the moment you sell a vehicle until you deliver it. Here are some of the biggest advantages of our app:
We know it’s very important connecting and listening to your internal and external customers to ensure quality in your processes. With our Quality application you will be able to work them on continuous improvement, know all the needs of your audience and provide the best service.
Our Stock app is the easiest way to manage your car dealership’s inventory from one place. Update information, images and prices easily with a couple of clicks. What are you waiting for? Boost your stock management now!
We added a functionality to the Needs Analysis report in Pilot. From now on you will be able to consolidate and export in a single file all the information of a lead and the responses of the Leads Portfolio report.
We are sure that you already knew that Pilot has different certifications to train its users in their diverse roles. But, is it clear to you what all of our certifications are? Do you understand how they work and which ones you should sign up for? If those are your doubts, this note is for you!
Pilot´s electronic quotation is a powerful tool that your customers will love and will help you to close more sales. That is why we recommend that you use all of the available resources correctly.
